This Privacy Policy explains how information may be handled when you use the Sushrutha Surgical Clinic website, submit an appointment request, or contact the clinic through the communication options provided on the website.
Information you may provide
The appointment form may ask for basic details needed to respond to your request, including your name, phone number, email address, preferred appointment date and time, requested service, and a brief reason for consultation.
Please do not enter highly sensitive medical information, identification documents, financial information, passwords, or complete medical records into the website form.
How information is used
Information submitted through the website is intended to be used for purposes such as:
- responding to an appointment or contact request;
- confirming clinic availability and preferred consultation timing;
- communicating about the service you selected;
- maintaining website security and resolving technical problems; and
- meeting applicable administrative or legal requirements.
Submitting a request does not create a doctor–patient relationship and does not confirm an appointment. The clinic must confirm the appointment directly.
Appointment form processing
The current website endpoint validates the required appointment details but does not persist the submitted information in a website database. If an approved email, messaging, or clinic-management integration is introduced later, this policy should be updated to describe that processing.
Technical information
The website or its hosting provider may process standard technical information needed to deliver and protect the website, such as IP address, browser type, device information, requested pages, timestamps, and error or security logs. The exact information available can depend on the hosting and network services in use.
Sharing and third-party services
Personal information is not intended to be sold. Information may be handled by authorised service providers only where needed to operate communications, hosting, security, maps, advertising, analytics, or appointment functionality. External services—including Google Maps, Google Ads, Meta (Facebook/Instagram) Ads, WhatsApp, Instagram, and Facebook—operate under their own privacy policies when you choose to use their links, embedded features, or when advertising and measurement tools are active on this website.
Google Ads and advertising cookies
This website may use Google Ads, Google Analytics, and related Google advertising or conversion tools to measure website visits, understand how people find the clinic online, and show relevant advertisements on Google and partner websites.
- Google may use cookies, pixels, or similar technologies to collect information such as pages visited, approximate location, device/browser details, and how you interacted with an advertisement.
- This information may be used for ad delivery, frequency capping, conversion tracking, and reporting.
- You can manage Google ad personalisation settings at adssettings.google.com and learn more at Google Advertising Policies.
- If Google tag / Ads tools are installed, data processing is also subject to Google's privacy policy.
Meta Ads (Facebook and Instagram)
This website may use Meta Ads tools, including the Meta Pixel, Conversions API, or similar Facebook/Instagram advertising and measurement features.
- Meta may collect or receive information about visits to this website, button clicks, appointment-page views, and similar events to measure campaign performance and show relevant ads on Facebook, Instagram, and Meta partner platforms.
- Meta may combine this website activity with information from your Meta account according to your Meta privacy and ad settings.
- You can review and control Meta ad preferences in your Facebook/Instagram settings and learn more from Meta's privacy policy.
- Using Meta advertising tools does not mean the clinic sells your personal medical information to advertisers.
Cookies, pixels, and similar technologies
Cookies, pixels, tags, and similar technologies may be used for essential website functions, security, analytics, and advertising measurement (including Google Ads and Meta Ads). You can usually control cookies through your browser settings. Blocking cookies may affect some website features or advertising measurement accuracy.
Information security and retention
Reasonable technical and organisational measures should be used to protect information handled through the website. However, no internet transmission or electronic system can be guaranteed to be completely secure. Information should be retained only for as long as reasonably required for the purpose for which it was collected or as required by applicable obligations. Advertising and analytics providers may retain measurement data according to their own retention policies.
Your choices
You may choose to contact the clinic by telephone instead of using the online form. To ask about information previously submitted through the website, request a correction, or raise a privacy concern, contact the clinic using the details below. A request may need to be verified before action is taken.
Children's information
This website is intended for general audiences and is not designed to collect information directly from children. A parent or legal guardian should make enquiries on behalf of a minor.
Policy updates
This policy may be revised when website functionality, communication providers, or legal requirements change. The current version published on this page applies to use of the website.
Privacy contact
For privacy questions, email drdilipbarji@gmail.com or call 9780 857 857.